Detailing World Implements a Zymol Filter
Zymol Enterprises Inc, a privately held company founded in 1980 and headquartered in Killingworth, Connecticut, is a maker of detailing products that range from moderately priced items to a wax costing $7,100. On July 5, 2007, Detailing World, one of the world’s premier detailing forums which is based in the UK and has over 8,000 members, applied a “Zymol filter.” The Zymol filter has triggered a storm of controversy over recent actions taken by Zymol. What is the Zymol filter? What would motivate Detailing World to take this action?
The Zymol filter replaces certain words with asterisks on the Detailing World forum. The word “Zymol,” and references to “Zymol Royal Glaze” and “Zymol Vintage Glaze,” translated through the filter, read “*****,” “***** ****** Glaze” and “***** ****** Glaze.” An example of an actual post on the Detailing World forum, translated through the Zymol filter, reads: “I was quite surprised at how lumpy the ****** seemed compared to my ******* and other ***** waxes.”
The controversy apparently relates to Zymol’s policy of prohibiting use of its Royale, Vintage, and Solaris waxes by professional detailers who are not authorized Zymol detailers, and recent actions taken by Zymol to enforce that policy. A licensed Zymol detailer must pay a substantial annual fee to Zymol, and an additional fee to attend a mandatory Zymol “school.”
In February 2007, Zymol issued the following release:
“Please can you post ASAP on your websites the following statement:
Zymol Products will not be sold for professional use, unless they are purchased by a Zymol Licensed Detailer.
Please be sure to complete the Pre Registration forms when ordering Vintage, Royale and Solaris.”
More recently, Zymol reportedly has demanded of various persons in the UK who maintain websites, including members of the Detailing World forum, that they remove links to certain professional detailers who Zymol presumably claims are using its waxes without paying Zymol the substantial annual licensing fee. Detailing World’s implementation of the filter followed those demands. The only public explanation given by Detailing World so far regarding why it implemented the Zymol filter is that such action was taken for “legal reasons” to protect the forum and members of the forum.
Zymol has a history of engaging in litigation over intellectual property issues. In 2004, Zymol brought a trademark infringement, unfair competition, copyright and trade secret lawsuit against Anwander & Co. AG, then a manufacturer of Swissol detailing products in Switzerland. Zymol contended, among other things, that the name Swissol, and labels, product colors and scents used by Swissol, was confusingly similar to and infringed on Zymol’s copyrights and trademarks. A settlement was reached in which Anwander & Co. AG changed its trade name Swissol to Swissvax.
The world’s detailing community is waiting on how this story will unfold.
For further reading and to comment on this, please view “Zymol has lost the plot” and “***** and Other Expensive Waxes“
Robert Jacobvitz
Detail University Moderator